Need An answer ASAP!

[jlyriq]

i was just told buy a manager at EQ that the investigation doesnt start when you dispute it starts when they verify your identity. is that correct, can they do that?

[jlyriq]

Now EQ is claiming they never even received my first round of disputes. im so heated :mad:

[jjgross]

Originally Posted by jlyriq

Now EQ is claiming they never even received my first round of disputes. im so heated :mad:

How did you dispute it?That's part of their stall now they'll want more id.EQ is getting real pissy lately.One of the reasons is some cc companies are starting to work with their customers instead of reporting them!

[jlyriq]

I mailed the letter in and sent it ID and ss several times and now there telling me that they didn't even investigate it they basically thew the letter away ( what the manager said) and that i would have to start over.

[jjgross]

Originally Posted by jlyriq

I mailed the letter in and sent it ID and ss several times and now there telling me that they didn't even investigate it they basically thew the letter away ( what the manager said) and that i would have to start over.

Do you have the copies of the first dispute you sent in.You will have to send a second letter strongly worded that by law all disputes have to answered!The law requires that.Go that way and see what happens.

[jlyriq]

yea i have the letter i first sent and they "stall letter" they sent in reply.

[jlyriq]

Do you have the copies of the first dispute you sent in.You will have to send a second letter strongly worded that by law all disputes have to answered!The law requires that.Go that way and see what happens.

what letter do i send now?

[jjgross]

Originally Posted by jlyriq

yea i have the letter i first sent and they "stall letter" they sent in reply.

Resend that and the second letter demanding action,on your dispute.If they didn't investigate your dispute they should have notified you as already investigated.Now you can demand it to be removed!

[jlyriq]

ok i think i will file a ftc complaint too just to add to the mix :-)

[jjgross]

Originally Posted by jlyriq

ok i think i will file a ftc complaint too just to add to the mix :-)

Sounds good to me,i hope someone else can chime in