Yes, an OC and a CA can both report the same debt.....but only one can report a balance.
A CA does not have respond to your DV letter at all........BUT if they choose not to respond, then they must discontinue any collection activity until they validate the debt with you.
Did you try a 1 2 punch? Because if the CA verified the debt with the CRAs after getting your DV letter, they are in violation.
You may also want to try the Verizon fraud dept like jj said. Even if they sold the acct, they should have records so that they can tell if the debt actually belonged to you.
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