[ecredit]

LMAO...Glad to hear I am not the only one that is affect by the Bombay Bob's! What the H is going on when you have NO supervisor or manager on the floor? Customer service should be dealt with, within the state or province that the collection is and each person answering the phone should clearly be able to access proper supervision on the floor. I know in Canada that you have to have a supervisor on the floor for collections. Also you have the right to take first and last name and ID number of the CSR in charge of the file in order to file complaints or compliments(like that's gonna happen!) with the Ministry. This not only applies to collections but to any agency being represented by phone using CSR's. Anyway you made my day! Haven't laughed so hard in awhile.