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Originally Posted by jessetsi  I saw it from the only credible place to get Better Bureau information.
BBB.ORG
Here is how many complaints they have gotten in the last 36 months (holy S*it thats a lot for 36 months) Remember this is only the people that complained to the better business bureau... I found numerous write ups with complaints about Lexington elsewhere also.
BBB processed a total of 286 complaints about Lexington Law Firm in the last 36 months, our standard reporting period. Of the total of 286 complaints closed in 36 months, 90 were closed in the last year.
These complaints concerned :
6 regarding Advertising Issues
95 regarding Billing or Collection Issues
15 regarding Contract Issues
24 regarding Customer Service Issues
3 regarding Delivery Issues
26 regarding Guarantee or Warranty Issues
1 regarding Product Issues
73 regarding Refund or Exchange Issues
3 regarding Repair Issues
9 regarding Sales Practice Issues
31 regarding Service Issues
I would not let this company even look at my credit report!
I would do it yourself!!! |
You missed this part. It was right in the area you copied and pasted from. Try to be as fair as possible.
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Originally Posted by bbb.org These complaints were closed as: 286 Resolved
BBB Definition: Resolved - The company resolved the complaint issues. |
In my opinion, that is a
perfect record. It's not whether you have problems or issues in life, it's how you handle them. They have handled each and every single complaint they have had about them in the last 3 years. Not very many companies will do that.
I have noticed that people are quick to complain in life, not so quick in coming back to their complaint and telling others how it was fixed. That's why there is plenty of trash about them online. I haven't seen one person come back and say, "they handled the situation". It's like they "forget" to come back and correct their story...when clearly every single complaint to the BBB was handled.
Instead of complaining to the BBB, they should have complained to Lexington Law first. Of course, that is just common sense and not how a lot of people operate.