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Originally Posted by Trish  I know..... but they are doing it to everyone. I called up and vented on a couple of GEMB employees. Got me nowhere.
I was fine until the CSR kept giving me excuses as to why the account was closed.......it was all BS. First they told me it was because of my dh's credit (we have one joint acct with care credit and then I have one on my own)........and I said, no.......that can't be it because his credit is better now than when you approved him. Then she said........well too many inquiries.........I said no..........I just had a bunch removed due to fraud.........then she finally comes back with.......well, you were late a couple of times (not 30 days late, mind you......just a couple of days late where we accrued a late charge).
So then I said........"so are you going to close EVERYONE'S accounts if they've been only a couple of days late?" "I have like 6 CCs with you guys.........are you going to close them all?" She put me on hold (I think I flustered her) and then came back with some other excuse. So then I asked to speak with a manager.
I was on hold for over 20 minutes.........and then when I finally got a supervisor.......she acted like I was bothering her. wtf. Said something like......."and why did you feel you needed a supervisor today?".......so then I stopped being nice.
She gave me the same excuses......and assured me it wouldn't affect my credit negatively. Yeah......right.
ANYWAY.......I ended the conversation quite pissy and told her good luck with a company that was going down..
Yeah, I'm still a bit bent about it. :p |
If it says closed by credit granter it will affect you.Whats' she smoking?It affects your ratio hello! wake up gemb.Get the rope and pitch forks were heading to corp headquarters.Another thing I'm pissed about is having to deal with Bombay bob and Calcutta sue,they have no clue just a cheat sheet they read from.:mad: