I think that somehow.......without coming off like a "know it all".......you should let them know that it is possible for them to correct items that are reported to the CRAs.........whether it be "a friend told you".......or you "spoke with the CRAs" and they told you to contact them.....or both......neither of those are far fetched.
There are plenty of people out there that have had success........AND if you were to dispute this with the CRAs and it came back verified.......they would most definitely tell you to contact the furnisher of information.
I would also try calling.....when you get a CSR......you can talk to them first if you wish.......or just politely ask to speak to their manager. If you stay calm and collected........yet persistent, you may find someone that knows which strings to pull.
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