What kind of pfd letter was it? Did you send in a check?
Were you offering to pay it off in full?....or for a lesser amount.
How old is the acct? Is it out of SOL?
Sorry......I know I have more questions than answers.....but I just need to get an idea of what's going on. Then I can maybe help you on your next step.
Some companies will flat out refuse and say it's illegal (blah blah......that's bs).......and some just need a little more "coaxing".
Oh and if you don't mind, let me know what state you're in as well..
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