It is possible that the RR card was lost. I have had this happen.....or had it show up VERY late. At least you have the website for tracking proof. Be sure to print that info out if you haven't already.
Give them a month to respond to your second letter. If you still haven't rec'd anything from them, send a DV2 letter. Then if you still haven't heard from them.......file complaints with the FTC, BBB, ACA international and their state's AG. Then redispute with the CRAs stating you have made SEVERAL attempts to contact them and have not received a response.
Oh....almost forgot...
If you haven't disputed this yet with the CRAs, go ahead and do so now. It might not be too late to get them in a time crunch. They are not allowed to verify with the CRAs until they validate the debt with your or it's a violation.
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